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More than a carer

I am a problem solver

I am a smile maker

I am a worry listener

I am a hand holder

I am an advice giver

A specialist provider of home care services for people with complex care needs.

HASCS challenges the norm in the complex care industry

HASCS was founded in 2017, born with the vision to create a truly nurse-led service. We provide care for people of all ages living with spinal injuries, physical disabilities and life-limiting conditions with a complex care plan tailored specifically for their care needs and personal preferences.

We place our core values at the heart of the work we do, from our health care assistants and nurses to our head office function. This one team approach ensures that every aspect of our service is aligned.

Discover HASCS

Your local complex care company

The ethos of HASCS is to challenge the norm in complex care provision and be clinically led rather than business led. Doing this allows us to deliver the person-centred care we are passionate about and ensures that our service users get the best possible outcomes, aligned with their preferences.

career in care with hascs blog

Meet the team

The people who care for you

With the support of a dedicated and professional team, who are employed by a company built on a foundation of extensive clinical care experience, we make sure that our services provide people with safe, compassionate, and effective care.

Our vision & values

Our Core Values support our vision and shape our company culture. They give us something to work towards collectively and set us apart in the industry. Every member of our team, from senior leadership to entry-level roles, become accountable for their own decisions by asking a simple question: does this decision reflect our values? Our values provide purpose, meaning, and direction to the way in which we deliver care.

Courageous
We are courageous. We challenge conventional practices to ensure the highest quality of care. This value embodies our unwavering commitment to push beyond boundaries, innovate fearlessly, and advocate tirelessly for those entrusted to our care. With courage as our guiding force, we stand ready to transform the future landscape of care, one fearless step at a time.
Collaborative
We are collaborative. At HASCS, it isn't a word we throw around lightly, we believe in the power of teamwork and partnership to achieve exceptional outcomes for those under our care. We understand that by joining forces with service users, families, internal and external healthcare professionals, we can create an environment where everyone's expertise and perspectives are listened to and respected.
Honest
We are honest. Honesty is more than just being truthful; it's creating an environment of transparency and authenticity. We provide clear and accurate information, ensuring that our service users and their families have the knowledge and confidence they need to make informed decisions about their care. From the moment job candidates engage with us, we are committed to providing accurate information about our organisation, culture, and expectations. We believe in presenting a realistic picture of what it's like to work with us, including both the opportunities and challenges that come with working in complex care.
Responsible
We are responsible. We understand the importance of upholding the trust placed in us by our service users and their loved ones. Providing complex care within the home is not only a responsibility, but a privilege too. It means consistently demonstrating integrity through actions, not just words. Taking ownership of commitments, delivering high-quality work, and standing accountable when things don’t go as planned.
Caring
We are caring. We believe in fostering meaningful connections, taking the time to listen, understand, and address needs and concerns with sensitivity and kindness. In every aspect of our work, we strive to create a nurturing and supportive environment where our service users feel safe, valued, and empowered to live their best possible lives. Whether it's assisting with daily activities, providing medical care, or simply offering a listening ear, we approach every task with the same level of care and dedication.
Responsive
We are responsive. We react quickly and positively. Responsiveness builds trust, increases productivity, and most importantly garners respect from both peers and service users. We don't overpromise, we will be honest in what we can and cannot deliver. From the initial assessment, always carried out by an experienced registered nurse, we will start to design your complex care package with you. Considering your likes, dislikes, wishes and aspirations.

Testimonials

What people have to say

Your feedback fuels our passion and keeps us striving to do better every day. Thank you for being a part of our amazing complex care community.

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“I am writing to express my appreciation for the level of care and instantaneous action you have taken. Your responsiveness made a significant difference and the quality of service and genuine concern you and your team demonstrated truly represents the highest standards of care. Your collective efforts have been greatly appreciated. Thank you once again for going above and beyond.”

NHS Dorset | Dorset, UK

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“I would like to extend my gratitude to the company for the kindness and support that they have given us during our start here in the UK. We also want to thank the welfare and recruitment team and the HR team, as well as the accounts and payroll team for the prompt responses and actions regarding our queries and requests. It’s highly appreciated. Cheers!”

Carer | Falmouth, UK

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“It is really refreshing to have such a professional treatment from HASCS and that there is a service out there that really cares and can truly manage complex care.  We would just like to say thank you for your incredible service!”

Family of Service User | Cornwall, UK